18'S AND OVER...

Semi-permanent make up is not for anyone under the age of 18. Please bring ID with you to your appointment as you may be asked for proof of age. If you can not provide this and we do not think you are 18 or above, we may turn you away which means you will lose your deposit. 


Unfortunately, children are not permitted in the salon for safety reasons. Please arrange childcare in advance. Sorry for any inconvenience caused.


If you have any type of medical issue, taking medication or have had any operations, please inform us when booking your appointment. There may be some reasons why we cannot go ahead with the treatment without a Doctors note and some which may stop us from being able to do the treatment altogether. We do not want to waste your time and we don't want to waste ours, so please arrange an appointment with your doctor prior to your appointment at Chelsea Brows if you have any concerns.


Please note that deposits are NON-REFUNDABLE but can be transferred to another appointment slot with minimum of 5 days notice. A new deposit will need to be paid to secure the new appointment date if 5 days notice is not given.



People who cancel last minute or do not turn up for their appointment slot on the allocated time and day, will be charged extra when re-booking. The extra cost will be taken upfront and will not be a part of your deposit.


If you have had any type of tattooing previously on your brows, you MUST inform us of this before booking an appointment. We may not be able to go over other technicians work so they must be checked and approved by Chelsea first. Even if you think they are faded enough, you still must make us aware of this because what you may see as faded, may not be faded enough for a successful cover-up. Turning up to your appointment having not made us aware of your previously tattooed brows, will result in your deposit being lost if we cannot go ahead with treatment. Deposits are NON-REFUNDABLE and NON-TRANSFERABLE in this case.



As you may know, at the moment, we offer a free of charge top up with any full treatments once paid for in full. These free appointments MUST be taken within 5-12 weeks for them to be free.
If you do not turn up or cancel and rearrange for an appointment that falls outside of the 5-12 week period, you will be charged at the current top up rate. This is an offer that we are giving away, its not compulsory for us to give you this top up for free so therefore it is your responsibility to keep to your 5-12 week appointment.


After you've had your first two treatments, any additional treatments are then to be charged at the current top up rate. If you do require a third treatment soon after, it may be down to your skin and/or lifestyle or maybe the way the aftercare was performed after each treatment and therefore will not be free or discounted. We will not be able to give away any more free treatments.

We hope you understand that these T&C’s have been put in place to keep things fair for both client and our business. However, If you do not agree with any of the above, then unfortunately, this may not be the right place for you.


Looking forward to meet you soon,

Chelsea xox



Suite 2

14 Hylton Street


B18 6HN


Tues: 11:00 - 18:30

Wed: 11:00 - 20:00

Thurs: 10:00 - 17:00

Fri: 10:00 - 17:00

Sat: 10:00 - 16:00


Chelsea Brows by Chelsea Phipps


© 2019 by Chelsea Brows. Created with Wix.com

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